SUPPORT

We are a team of digital-first people delivering true, and valued stories through useful experiences.

STEPS TO PLACE & RECEIVE THE ORDER

01
PERSONAL INTERACTION WITH TEAM ACROSS MEDIUM OF COMMUNICATION: Phone calls, Video Calls, One-on-one meetings, etc.
02
RECEIVE THE SAMPLE OF OUR RECOMMENDED DESIGNED OUTFITS
03
FINALIZING THE DEAL AND RECEIVING THE CONFIRMATION MAIL
04
SIGN THE AGREEMENT, CHOOSE SIZES FROM OUR CUSTOM SIZE CHART AND PAY HALF OF THE QUOTED AMOUNT
05
TEAM ACROSS STARTS WITH THE ORDER PREPARATION IMMEDIATELY AFTER THE RECEIVAL OF THE SIGNED AGREEMENT, SIZES, AND PAYMENT
06
CLIENT RECEIVES THE ORDER
07
QUALITY CHECK OF THE ORDER AND COMPLETE THE PAYMENT

TERMS AND CONDITIONS

  • Half Payment to be made once the deal is finalized. Remaining half payment can be made on receiving the order.
  • Deal cannot be cancelled once payment takes place.
  • Any changes in terms of design/color etc. can only be made within 24 hours of finalizing the deal.

RETURNS,REFUNDS & EXCHANGE

  • We shall consider returns only if the product is damaged or torn from our end.
  • The return will only be accepted if we receive a mail on our customer service within 24 hours of receiving the order.
  • Refund of the damaged product will be initiated.